Medical Alert System Basics

Individuals who are elderly or who have recently undergone a surgical procedure or illness may not need around-the-clock care but require access to immediate assistance in case they need it. An alert system can be an ideal solution for these individuals and their loved ones. A medical alert system typically has three components—an emergency button, base, and outside call center.

The emergency button is the essential part of the device an individual can press when he or she needs help. Often referred to as a “panic button,” this part is worn on the body in the form of a medical alert bracelet or necklace. This aspect of the device sets it apart from cell phones or telephones—which may or may not be accessible if a loved one is not mobile following an accident.

The base of the system is similar to a telephone base. It plugs into a power source, as well as a telephone jack. Should power be lost, the base unit must have a back-up battery to ensure uninterrupted service. Back-up batteries for emergency systems typically last 8 to 12 hours. However, Rescue Alert, a forerunner in the field of emergency response systems, uses medical bracelets that contain a rechargeable battery that works up to 90 hours in the event of a power failure.

Finally, a call center with live attendants is notified when a subscriber to the system presses the panic button. At this point, the call center staff member speaks to the subscriber, and then places a call to a family member or neighbor on the subscriber’s responder list, or to emergency services. The ability to reach live help at a moment’s notice gives individuals and their loved ones protection and peace of mind.